Frequently Asked Questions
What is the Session Fee?
Due to our high demand, the Session Fee is required at the time of booking to reserve your time and location, in addition to your photographer's expertise and investment in creating your portraits. Session Fees vary depending on the Session you're interested in. Our different session types can be found on our Session Types page. No matter the session selection you can be sure it will be an experience to remember! We will help you feel relaxed and confident, bringing out the 'you' people know and love!
Where Do We Meet You for Our Outdoor Session?
We work throughout the Pacific Northwest from the coast to the mountains and everywhere in between. Most sessions are held at our studio in Downtown Beaverton, Oregon, but if you have reserved time at one of our special locations you will be emailed with directions prior to your session. Special locations can be found on our On-Location Destinations page.
When Do We See the Images?
After your Portrait Session, our staff will schedule you a 1.5 hour long Viewing & Ordering Session. At this session, you will be able to view your non-enhanced images and place your order from your portrait selections. For this reason make sure that everyone involved in the decision making process is present. Be sure to measure your potential display space and take photos with your camera phone of the space, if possible. When you've selected your images, we'll discuss any enhancements you would like made.
When Can We Pick Up Our Order?
Prints and products will be ready within 6 to 8 weeks from the date your order is placed. As soon as your order is complete, inspected and approved we will contact you. Shipping is available for a fee and can be requested at any time.
Do You Have Invitations or Announcement Cards?
Yes, thanks to our very talented in-house graphic design team and professional press-printing lab, we have over 100 pre-designed cards with the option of fully custom designed cards. The colors and fonts in our designs can be customized to fit your personal style. We provide design and printing for birthday invitations, as well as birth and graduation announcements, and Holiday cards.
Do You Retouch the Images?
All images are lightly enhanced. This means that we lighten under eyes, soften wrinkles, eliminate blemishes, whiten teeth and fix fly-away hairs. Any enhancements beyond those listed above are available upon request.
Do You Offer Framing?
Yes, we carry a full line of traditional, boutique and modern frames. We can help you select which frame will compliment both your portrait and your home. All portraits are guaranteed for life. Our staff is professionally trained to frame your portraits to archival standards, ensuring your portrait art will stand the test of time.
Does Your Studio Participate in Auctions or Events?
Yes, we love to contribute to our community in any way we can and auctions are the perfect opportunity. You can see a few of the organizations we contribute to on our Giving Back page. For additional information and help organizing a donation, contact our auction coordinators via our Contact page or by email at email@example.com.